Pioneer (HK) Limited     

Implementing an effective business solution to improve operational efficiency

To be able to

• Connect and integrate with the head office SAP system
• Keep track of the inventory level and have a good stock control
• Speed up the sales and purchasing process with their distributors
• Reduce manual ordering and invoicing processes
• Ease the staff workload

Pioneer Corporation is a leader in optical disc technology and a preeminent manufacturer of high performance audio, video and computer equipment for the home, car and industrial market.  Since Pioneer's origin in 1938, it has proven to be as true to its name as it is to its mission: "Move the Heart and Touch the Soul".

To this day, the legacy of leadership helps to keep Pioneer at the forefront of breaking developments. From creating speakers that first established the Pioneer brand as a standard-bearer in audio, to its introduction of the Laser Disc format that first paved the way for optical disc entertainment, up to launch of the DVD Rewritable, Organic EL Display and Plasma Displays embodying the latest incarnation of digital home theater innovation, Pioneer has always held itself to a higher standard, much to their customers' appreciation.

Pioneer (HK) Ltd. implemented Scala in 1998 due to its superior connectivity and integration power, to cope with the changing business environment and the future development of the company, Pioneer chose to upgrade its system to iScala 2.1. 

With the professional services provided by Poly-Asia e-Technology, Scala accredited partner in Hong Kong, Guangdong China and Taiwan, the whole upgrading process is smooth, and the comprehensive functionsof iScala 2.1 has been fully utilized.

The collaborative ERP software connects global ERP system into a single distributed ERP system that can be managed and administered centrally.  It allows Pioneer!|s own ERP system to connect and integrate with the SAP system used in the Tokyo headquarters.  The retrieval and exchanging of data and information between subsidiaries and the head office is easy, and it allows the management team of Pioneer to have an instant view of the entire organization.

Mr. Simon Wong, Systems Analyst of the Information Technology Section of Pioneer (HK) Ltd. says, "We have tried other ERP systems before, however, when we worked on compiling our monthly financial reports, the processes in consolidating and integrating data were slow and complicated.  The superior integration and connectivity function of Scala provides us with more support in this field and has eased our staff workload."

To deal with its large volume of purchase and sales orders, Pioneer must keep track of its inventory level and have a good control of stock.  With Scala, the management level of Pioneer can have an instant view of the inventory level, and access information of stock transactions on-line, all these helps its distribution management runs smoothly.

Also, by using Scala, it helps to reduce the manual ordering and invoicing inside and outside the enterprise.

!Scala is also future-proofed, as it is able to accommodate future technological innovations.  It could definitely support our company's future development, for example providing our customers with e-services."Wong says.

With Scala, Pioneer's management team could access the company information anytime on-line, so that they could easily obtain the key information of the company, this makes the management process more effective.

"The information and data exchange between our office and the Head office is going to intensify; we may need to compile reports in a daily basis, I believe that with the automation function of iScala 2.1, our staff will be much more relaxed."Wong says.

Wong is satisfied with the performance of Scala and comments, "!Scala has definitely improved our business management processes and has maximized our company!|s efficiency as a whole."